Terms & Conditions

General terms and conditions apply to all sales of good and services by SC IPORO COM S.R.L. and its partners through the kronwell.com site towards visitors and may be amended only with the express written consent of both parties.

Thus, the following terms shall mean:

Buyer - the person, firm, company or other legal entity that book a room.

Seller - SC IPORO SRL Company, with registered office in Brasov, Bd. Garii 7.

Goods and Services - any product or service to be provided by the Seller to the Customer.

Intellectual Property Rights (hereinafter DPI) - all intangible rights such as know-how, copyright, and rights on the nature of copyright, database rights, design rights, model rights, patents, trademarks, and registrations of domain names for any of the above.

Specifications - all specifications and/or descriptions of goods and services.

By launching electronic or telephone booking website mentioned above, the Buyer agrees to form of communication (phone or email) that Seller uses to run his operations. 

If Seller confirms the reservation, this will be involve a complete acceptance of the terms of booking.

Reservations accepted by Seller shall be considered completed when there is a verbal confirmation (phone) or electronic (e-mail) from the Seller to the Buyer, without requiring a receipt from him. Seller does not consider any unconfirmed reservation time as having the value of a contract.

This Agreement comes into force on the booking confirmation by the Seller. Confirmation is made by telephone or electronically (e-mail). Terms and conditions of sale will underpin such concluded contract.

a. The Seller will use its professional and technical knowledge to achieve the result stated in the booking and deliver goods and services that meet the needs and specifications of the Buyer;

b. Information presented on Seller's sites, are informative and can be modified by the Seller, without notice. Also, from space considerations and coherent structure information, descriptions of services may be incomplete, but the seller strives to provide the most relevant information for services be used in the parameters for which they was acquired;

c. Communication with the seller - can be done by interacting with it, posting opinions on the services or communicating through addresses mentioned in the "contact" section. Opinions or appeals that contain abusive or inappropriate language will be excluded from the site or ignored. Seller has the freedom to manage information received without having to bring justification for this. 

d. In the case of an unusually high amount of traffic coming from a network of internet, kronwell.com reserves the right to require users to manually enter captcha code type validation in order to project information from the site.

Seller may assign and/or subcontract to a third party for services related to booking fulfillment, to inform buyers, consent not being necessary. Seller will always be liable to Buyer for all contractual obligations.

Buyer understands and intellectual property right of any third party will not disclose or make public (internet or media), any the information received from the Seller.

Also, the site name and graphic marks are registered trademarks with the right to use licensed SC IPORO COM SRL and cannot be downloaded, copied or used without written permission of the owner.

Information of any kind provided by the Buyer to the Seller, shall remain the property of Seller. They can be used only for the execution of the contract and may be disclosed only written consent from the Seller and CONFIDENTIALITY after getting a commitment from the recipient. 

No public statement, promotion, press release or any other manner of disclosure to third parties will not be made by the Buyer on the booking without prior written consent of Seller. 

Kronwell.com messages are transmitted through specialised partners and approved by kronwell.com. As such, are assured confidentiality and security. Customer data cannot be used or provided to other parties.

By submitting information or materials on this website, you offer unrestricted and irrevocable access to the Seller, with the right to use, reproduce, display, modify, transmit and distribute those materials or information. You also agree that the seller can freely use, in their own interest, these ideas, concepts, know-how or techniques that you send through the kronwell.com site. SC IPORO COM SRL will not be subject to obligations relating to confidentiality of information submitted if legislation does not otherwise provide specifics in this respect.

By enrolling in the kronwell.com database, the buyer offers its express consent, within legislation, to be contacted by others: marketing service providers, other service providers; state agencies, governmental or associations of insurance, when specific legislation so provides; other companies with which we can develop joint programs on the market offering our product and services, etc.

If the delivery terms and/or start the booking cannot be respected, the Seller os obliged to notify the Buyer of the estimated time of completion of booking. Buyer shall be entitled to claim additional damages from the Seller, when permitted by law, in the event of total or partial execution of the Seller's Contract in accordance with the deadlines. 

If the Seller receives erroneous information regarding the billing or delivery of products, a new deadline will be set for producing the booking, within 3 working days.

A booking can be canceled without penalty within 24 hours before check-in. Cancellations on the day of accommodation after 2 pm will be penalised with the first night's fee of accommodation, for individual booking. In case of group bookings, contractual terms and conditions are established between the parties.

Prices, method of payment and the payment date specified in the reservations. Seller shall deliver to Buyer an invoice for goods and services delivered, the buyer's obligations being to provide all necessary invoice information according to legislation.

Acceptance will be made when goods and services comply with the technical characteristics mentioned in the Book. If the buyer discovers that the products delivered or services provided do not conform to the technical specifications, the Seller shall bring into compliance products and services.

Seller cannot be responsible for damages of any kind which Buyer or any third party may suffer as a result of the performance by Seller of any of its obligations as booked and for damage arising from use of Goods and Services by accommodation and special loss of product.

The seller will be liable if the sub-contractors and/or partners of any kind involved in Reservation execution do not meet any of its contractual obligations.

Neither party shall be liable for failure to perform its contractual obligations if such failure was due to a force majeure event. Force majeure is unforeseeable, beyond the parties and cannot be avoided.

This contract is subject to Romanian law. Any disputes arising between the organiser and participants in the campaign will be solved amicably or, where this is not possible, disputes shall be settled by the competent Romanian courts.